Refund policy

Return(s) eligible items within 90 days of delivery.

To be eligible for a return:

• Item must be unused and in original condition.
• Item must be in original packaging.
• Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Used brushes
• Customized products
• Clearance or final-sale items
• Gift cards

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method.
• Processing may take 5–10 business days depending on your financial institution.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the item and packaging.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error.

Contact Us

Email: support@bristlehub.com